These are actual cases where we have helped people with Property Let Legal Protection cover.

Damage to the property
When our policyholder returned to the UK after working abroad, she found her tenant had left the property at the end of the agreed rental period but had caused considerable damage to the property, its fixtures and furniture. The cost of the damage was estimated at nearly £2,900.

She asked us to help. We first appointed enquiry agents to find the last tenant who had left no forwarding address. We then presented the policyholder’s claim, which was denied by the former tenant. We instructed a solicitor to take legal action, but before the matter came to court, the former tenant made a satisfactory offer to settle the claim. Our client accepted the offer. We paid over £9,000 for legal and other costs.

Getting possession
Our policyholder, who was working abroad, told us that his tenant would not pay him rent money that he owed and that the tenant was not prepared to leave the property at the end of the rental period.

Our appointed solicitor tried to take action to try and recover the unpaid rent and remove the tenant from the property. The case was heard in court where the tenant offered to pay the overdue rent in installments. Our appointed solicitor rejected this offer and the tenant agreed to pay all of the rent he owed and to leave the property at the end of the rental period. We checked that the tenant left the property as agreed and we paid over £1,100 in legal and other costs.

Recovering rent owed to you
DAS deals with thousands of claims for getting back unpaid rent.

1. Tenants did not pay our policyholder £950 in rent. We threatened to take legal action and the tenants immediately paid all the money they owed.
2. Tenants did not pay our policyholder £1,371. After arranging for possession of the property to be regained, we instructed solicitors to pursue the tenants for the unpaid rent. The full amount was paid by tenants in installments. We paid the legal costs involved of £1,159.